​What is mobile bicycle repair?
Mobile bicycle repair means we come to you! Our skilled technicians travel to your location, This can be it home, work, school, or a park—to fix or service your bike inside our one of a kind mobile service unit.
We make it super convenient and can work rain or shine.
You don't even have to be present during the appointment but you may require paying a service deposit prior to the appointment to ensure service is compensated.
We truly take the hassle out of bicycle service for all riders.

Where is your shop located?
We are strictly a mobile business at this time.  We will complete the bicycle service at any location including, office, parking garage, street, etc..  We have a customized mobile setup fully equipped with tools parts and climate control. Customer will have a parking fee added to there service charge, only if paid parking is required, for us to service you. We service Austin and most surrounding cities.
Let us know your address and we'll let you know if we can service you.

What are your hours?
The office is open Monday - Friday 9am - 5pm. Our bike tech works Tuesday - Saturday (hours may vary). We are closed on all major holidays. Feel free to contact and leave a message or text at any time so we can get in contact as soon as possible.

Is my bike worth this service?
Without being bias, YES. Safety is priceless. Doctor bills are expensive. And good running bikes are more enjoyable.
A tuned and operational bike increases the bike value although there are some bikes that are too far gone.
We would be glad to help determine the direction you should go.

Should I just get a new cheap bike?
The current price for a new big box store or decent used bikes starts at around $200. In most cases it will still need a tune up or repair. So the cheapest good bike cost is around $300. That alone may help your decision making.
If you do get a new bike we recommend purchasing from a dedicated bike shop and not big box store. You will get better customer support and better re-sale value incase you change hobbies.

Do you have parts?
We do have some parts in stock, but not everything. Even bike shops find themselves having to order parts at times. We try to determine what you may need prior to the appointment and pre stock to be better prepared for when we show up. Some bike shops have greater resources when it comes to factory specific parts, warranties and more high end racing components.

Can you perform repairs on all types of bikes?
We can repair most bikes! We work on various types of bicycles, tricycles, road bikes, mountain bikes, hybrids, cruisers, kids' bikes, most E-Bikes and much more. We offer free quotes if it qualifies for our service.
We may suggest using a local bike shop for specific needs, high performance maintenance, overhauls or factory support.

What do you NOT work on?
Basically anything without pedals or with a gas motor attached.
Some E-moto bikes, scooters and exercise equipment are accepted but may have an added cost.

What kind of services do you provide?
We offer a full range of bicycle services, including but not limited to:
Tune-up or Repair
Brake and Gears
Flat Tires
Wheel Truing
Drivetrain Service
New Product Assembly
E-bike diagnostics
and More!

How do I schedule an appointment?
Scheduling is easy! Just give us a call or text 512-424-9638,
send us an email ([email protected]),
or book online through our website, https://www.atxbikerepair.com/service-request.html.
Choose your preferred time and place, and we’ll take care of the rest!

Do you charge a fee for travel?
Mobile service is included in overall package pricing in most cases.
Due to service scheduling and technician route management,
there may be a trip fee which we’ll clearly communicate before your appointment.

How long do repairs take?
Repair time usually depends on the service needed and the type of bike.
Most basic repairs and tune ups can be done within the hour.
We can try to give you a time estimate but may change once the technician arrives. 
If a repair may exceed several hours to complete service, or needs a part ordered,
your bike or bikes may be taken and returned when service is complete.
This helps reduce schedule conflict while maintaining convenience for all customers.

What if I have multiple bicycles that need repairs?
No problem!
We can service multiple bicycles during a single visit.
Just let us know how many bikes you have when you schedule your appointment!
Don't forget!
We offer huge discounts for more multiple bikes per visit.

What payment methods do you accept?
We accept a variety of payment methods, including cash,
credit/debit cards, and mobile payment apps.
Just let us know what works best for you!

​What should I do if I need emergency repairs?
​We are by appointment only.
Depending on the time and place, we may be able to get our bike technician to you for same day service.
If you experience an issue while out riding, give us a text or call, we may have a tech in the area.
Remember, safety first!

How do I know if I need a new tire or new bike tube?
First, put air in the tire until it is firm or at it's recommended tire pressure, noted on the side of the tire.
Monitor the time it takes to go flat again.
If it goes flat within a couple days, then you most likely need to service it.

Signs May You Need a New Tire:
Tread Wear:
Check the tread on your tires.
If it's worn down to the casing threads or has little to no tread left, it’s time for a new tire. 
Sidewall Damage:
Look for cracks, cuts, or bulges on the sidewalls of your tire.
This kind of damage can lead to blowouts or sudden wheel lockup.
This is a serious safety hazard and should not be ridden on.
Age:
Tires have a lifespan, typically around 3-5 years, even if they appear to be in decent shape.
If your tires are older than that, consider replacing them for optimum performance and safety.

How do I know if I need my brakes serviced?
First, squeeze your hand brakes.
If the brake lever can touch your fingers on the hand grip you may need adjustment or pad replacement.
Listen for noise. Does it sounds like metal scraping or crazy screeching noise?
Hold the wheel off the ground and spin the tire. Does it stop suddenly or make a rubbing noise? 

Do you work on E-Bikes?
Yes we do! We have the ability to diagnose, tune and repair most E-Bikes and are not restricted by by big corporate like many other shops. We strongly suggest contacting the manufacture for support or trouble shooting before contacting us as there is charge just to diagnose. Most E-Bikes come with 1-2 year warranties. We will help you with providing info for warranty claims if they are requesting pics or proof for an additional charge.
Also, repair is not guaranteed due to various reasons including, loss of manufacture support, parts are no longer available, OEM battery not available or parts are not compatible and require customization.
We only replace electronic components with original manufacture parts to increase safety and reduce liability.
​Customized or modified E bikes needing service may not be accepted due to obvious reasons.
Replacement parts will need to be ordered by the customer, in most cases, due to warranty terms, cost, order tracking.
If ATX orders the part, you will need to pay a parts order invoice before the part or parts are ordered unless there has been an agreement prior.

Please contact us if you have more questions. We want to help! 
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